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Security

1. How We Protect Your Data

  • TLS 1.3 encryption for all data in transit
  • Encryption at rest for sensitive data
  • PostgreSQL with row-level security policies
  • Regular security reviews and dependency audits

2. Account Security

  • SMS verification for first-time withdrawals
  • Device fingerprinting detects account takeover attempts
  • Velocity monitoring flags unusual activity
  • Automatic account lock after suspicious activity patterns

3. Payment Security

  • M-Pesa payouts use IntaSend's secured payment infrastructure
  • Withdrawal requires verified M-Pesa number
  • Transaction limits for new accounts
  • All payouts logged with unique reference numbers

4. What We Will Never Do

We will NEVER:

  • Ask for your M-Pesa PIN
  • Ask for your password by email or phone
  • Request payment to unlock your account
  • Ask you to install remote access software
  • Contact you from a non-@striveearn.com email address

5. Responsible Disclosure

Found a security vulnerability? Contact hq@striveearn.com. We respond to all security reports within 24 hours. We acknowledge all valid reports. We do not currently operate a paid bug bounty programme.

Please do not:

  • Publicly disclose the issue before we have addressed it
  • Access or modify other users' data
  • Perform testing that degrades service for other users

6. Contact

Security concerns: hq@striveearn.com